Policy portal Retail & Inclusion

Access to financial services for individuals is a prerequisite for social inclusion, a decent standard of living during working and retirement age and protection in case of unexpected life events. Unaffordable offers and discriminatory practices are some of the barriers preventing many citizens from accessing the basic financial services needed to participate in modern life.

EU policymakers have a responsibility to remove these barriers and make the retail financial services market safe and fair. Rules are also needed to help citizens avoid over-indebtedness and offer a way out for those who find themselves in this difficult situation. And all of this must extend to the digital world (See also “digitalisation” under “Digital Finance“).

Or go to the search page

4 PUBLICATIONS

Report

A Wrinkle in the Process: Financial Inclusion Barriers in an Ageing Europe – Report

A groundbreaking look at vulnerability among older people in the European Union and the barriers they face that limit their access to basic, mainstream-market financial services and products appropriate to their needs in their communities.
Report

Report “Basic Financial Services”

Finance Watch released a report which identifies a shortlist of basic financial products and services that should be made available to all European citizens to help combat financial and social exclusion.
Policy brief

Insurance and discrimination: Guaranteeing full and equal access to basic insurance

Finance Watch publishes new policy brief „Insurance and Discrimination – The importance of guaranteeing citizens full and equal access to the basic kinds of insurance“
Consultation response

Consultation response on the REFIT review of the EU Directive on motor insurance

Upcoming events

Check our events page