Policy portal Retail & Inclusion

Access to financial services for individuals is a prerequisite for social inclusion, a decent standard of living during working and retirement age and protection in case of unexpected life events. Unaffordable offers and discriminatory practices are some of the barriers preventing many citizens from accessing the basic financial services needed to participate in modern life.

EU policymakers have a responsibility to remove these barriers and make the retail financial services market safe and fair. Rules are also needed to help citizens avoid over-indebtedness and offer a way out for those who find themselves in this difficult situation. And all of this must extend to the digital world (See also “digitalisation” under “Digital Finance“).

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3 PUBLICATIONS

Policy brief

Towards inclusive, safe and sustainable financial services for consumers

On 8 April 2019, Finance Watch published its blueprint on retail financial services with an assessment of the current market failures and key priorities for the next European Commission.
Policy brief

Finance Watch Policy brief on Remittances

Finance Watch welcomes the Review of EU’s regulation on cross-border payments by the European Commission that would make cross-border payments cheaper within the EU and better inform users of dynamic currency conversion services.
Consultation response

Consultation response on transparency and fees in cross-border transactions in the EU

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